Privacy Policy

Privacy Policy 

Effective Date: 6/1/2025

At Chandni Chonk Store, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you make a purchase, create an account, or subscribe to our newsletter, we collect:

  • Name
  • Email address
  • Billing and shipping addresses
  • Phone number
  • Payment information (processed securely via third-party payment processors)

b. Non-Personal Information

We automatically collect certain information when you visit our website, such as:

  • IP address
  • Browser type and version
  • Device type
  • Pages viewed and browsing behavior

2. How We Use Your Information

We use your information for:

  • Order Processing: To process and ship your orders, and communicate order status updates.
  • Customer Support: To respond to your inquiries and provide support.
  • Marketing: To send promotional emails or special offers (only if you opt-in).
  • Website Improvement: To analyze website traffic and improve user experience.
  • Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third parties that help us operate our website (e.g., payment processors, shipping carriers).
  • Legal Obligations: Authorities, if required to comply with legal obligations or protect our rights.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences.
  • Provide personalized content and targeted advertising.
  • Analyze website traffic and usage.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect website functionality.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse, including:

  • Secure socket layer (SSL) technology for encrypted transactions.
  • Regular security audits and updates.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Update: Correct or update your information.
  • Delete: Request deletion of your personal information (subject to legal requirements).
  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing your information.

8. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

  • Email: chandnichonk7@gmail.com
  • Phone: 0315 0065343
  • Address: DHA LAHORE

Thank you for trusting Chandni Chonk Store. We are committed to protecting your privacy.